Our Commitment to Preventing Modern Slavery

Modern Slavery Statement

Florist Thornton Heath is dedicated to upholding the highest standards of integrity and ethical practice in every area of our business, reflecting our deep-rooted connections to the Thornton Heath community. We recognise the grave risks and injustices posed by modern slavery, forced labour, and human trafficking, and pledge to take all necessary steps to prevent such practices within our operations and supply chains.

Zero Tolerance Policy

We maintain a strict zero tolerance stance on all forms of modern slavery. This policy is non-negotiable and central to our company values. Under no circumstances will we knowingly conduct business with any organisation, supplier, or individual involved in slavery, human trafficking, forced or compulsory labour, or exploitation in any guise.

Supplier Due Diligence

As a local florist serving households and businesses across Thornton Heath, we source products and materials from a range of suppliers. To mitigate modern slavery risks, we conduct rigorous due diligence on all our suppliers. This includes: scrutinising supplier credentials, requesting assurance on ethical sourcing, and seeking evidence of compliance with modern slavery laws and standards. Should a supplier fall short of our expectations or fail to demonstrate adequate safeguards, we will take immediate steps, including the review, suspension, or termination of business relationships.

Staff Training and Awareness

Educating our staff is critical in upholding our commitment to combatting modern slavery. All team members, from shop floor to management, receive regular training to recognise the signs of modern slavery and understand the importance of ethical sourcing. New recruits are briefed on our zero tolerance policy as part of their induction, ensuring that awareness and responsibility are embedded at every level of our florist business. We encourage ongoing dialogue about ethical practices and provide resources to help staff take proactive action should concerns arise.

Reporting Channels

Open, confidential reporting is a cornerstone of our approach. We have established clear channels for staff, suppliers, and stakeholders to raise suspicions, concerns, or evidence related to modern slavery. We are committed to ensuring that whistleblowers are taken seriously, protected from retaliation, and that their concerns are addressed swiftly and with the gravity deserved. Anyone within our supply network who has reasonable grounds to suspect malpractice can bring matters to our attention in confidence.

Annual Review and Continuous Improvement

Our fight against modern slavery is an ongoing one. We conduct annual reviews of our modern slavery statement, policies, and processes, considering updates to legislation, trade practices, and community expectations. We are committed to evolving our approach, learning from best practices, and strengthening our due diligence to protect the values and trust placed in us by Thornton Heath households and businesses. When gaps or inefficiencies are identified, prompt corrective actions are implemented.

Our Responsibility as a Thornton Heath Florist

Modern slavery has no place in our community. As a trusted florist in Thornton Heath, providing flowers and services to local homes and workplaces, we take this responsibility seriously. Our ongoing commitment is to act transparently and ethically, ensuring our business and the people we depend on uphold dignity, fairness, and respect.

This statement will be reviewed annually to ensure its continued relevance and effectiveness in safeguarding the standards expected by our clients, staff, and the Thornton Heath community.