Accessibility at Florist Thornton Heath: Our Commitment to Every Customer
Our Pledge to Accessibility
At Florist Thornton Heath, we believe everyone should have a welcoming and convenient online experience when ordering flowers, regardless of ability. Our ongoing commitment to accessibility ensures that all customers in Thornton Heath and beyond can browse, select, and order flowers from us with confidence and ease. Whether you are arranging floral gifts, event bouquets, or everyday blooms, our website has been thoughtfully designed so that everyone can access our florist services.
WCAG 2.1 AA Compliance
Our website strives to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. This means accessible navigation, clear language, and predictable functionality throughout our site. Meeting WCAG 2.1 AA gives customers a positive experience, including people with visual, auditory, cognitive, or motor challenges. We conduct regular reviews and assessments to identify areas for improvement and align our florist site with evolving accessibility standards.
Screen Reader Compatibility
The Florist Thornton Heath website is built to function seamlessly with popular screen readers and assistive technologies. We use descriptive alt text for all floral images, clear labels for form fields, and logical headings to help screen readers parse each page effectively. Our florist ordering forms and navigation menus are optimized to be easily read, interpreted, and used by screen reader users, ensuring a smooth and inclusive online shopping experience.
High Contrast and Readable Design
To support users with varying vision needs, we maintain a high contrast colour palette and consistent, legible fonts across our website. Buttons, links, and important details are distinctly identifiable, improving usability for everyone. The florist ordering process—browsing bouquets, selecting arrangements, and entering delivery details—remains visually accessible and easy to follow, even for users with low vision or colour blindness.
Accessible Online Ordering for All Thornton Heath Customers
Accessibility isn’t just a technical goal—it’s our promise to the Thornton Heath community. By prioritising accessibility throughout our florist website, we ensure that all customers, regardless of disability, can order from Florist Thornton Heath online, independently and without undue barriers. Whether you’re a first-time visitor or a returning customer, you can expect a smooth and dependable experience every time you visit our florist online shop.
Contact Us About Accessibility Issues
We are continuously working to make Florist Thornton Heath even more accessible. If you encounter any difficulty using our site, notice missing features, or have suggestions on how we can improve, we welcome your feedback. Please reach out to our team using the contact form available on our website. Your input is invaluable in helping us deliver the most accessible and enjoyable online florist experience possible for the Thornton Heath community.
